Contact Us
Check out our FAQs below for answers to common questions. As a small, mom-and-pop operation, we don’t have a big call center—but if you don’t find what you’re looking for, feel free to reach out to us!
Email Us
hello@atalicabins.com
Call Us
865-505-0670
Frequently Asked Questions
Do you allow pets?
No, we do not allow pets at our Atali Cabins. We understand that many people love their furry friends, but we also want to ensure a comfortable stay for all of our guests, including those with allergies.
What are your check-in and check-out times for your Pigeon Forge cabins?
Is parking available at your cabin rentals?
Absolutely! All Atali cabins offer convenient on-site parking, ensuring a stress-free arrival and peace of mind throughout your stay. No need to worry about finding a spot – your parking is taken care of!
What amenities are included at the cabin?
What is your cancellation policy?
We understand that unexpected events can occur. To accommodate our guests, we’ve created a flexible cancellation policy:
- Full Refund: If you cancel your reservation within 24 hours of booking and at least 7 days before your scheduled check-in, you’ll receive a full refund.
- Full Refund: If you cancel your reservation at least 30 days before your scheduled check-in, you’ll receive a full refund.
- 50% Refund: If you cancel your reservation 7 days or less before your scheduled check-in, you’ll receive a 50% refund.
Please note that these policies are subject to change, so it’s best to double-check with us directly when making a reservation.